Help DeskHelp Desk
Obtaining a Return Authorization
You will need to contact a Customer Service Representative to obtain authorization to return any item to gotyourback. Please provide the rep. with your name or order reference #. You will then be given a Return Authorization # which must be printed visibly on the outside of the package you are sending back. If we are sending a return label you may pack up your product and affix the label once you have received it and take it to UPS or USPS center depending on the shipping method. If you are choosing to send the product back yourself send to the following Return Address:
GotYourBack
Returns
521 E Hector St Suite 100
Conshohocken, PA 19428.
Please Note: Returns will only be accepted with the RA# clearly visible on the package.